Privacy and Security

Pilot Group” respects our customers and care for the privacy. Our site is a safety place for purchasing as we don’t share your personal information with anyone. This page is done to supply you with all the important information concerning customers and visitors policy. When someone comes to our site and orders some of our products we recieve his or her personal information, such as first and last name, billing adress, email adress, phone number, credit card account number.

Why is it secure to purchase on our site?
Purchasing on our site is 100% safe and customers’ personal information is secured. We maintain our own privacy and security policies but keep in mind the following. All the orders are transferred via our ordering services provider – RegNow, one of the most trusted names in e-commerce and Web-based technology, respects the privacy of partners, clients and their customers. Any and all information collected through Regnow system is treated with the utmost care.

RegNow’s Privacy Guarantee
RegNow asks customers to supply various personal data when placing an order, such as name and address, credit-card information, and E-mail address. They use this data only for the purpose of filling an order, or communicating with the customer or supplier about the status of an order.

They will release personally identifiable information to us when they believe it is appropriate for them to do so in order to comply with the law or to protect against fraud. RegNow will also release such information to cooperate with law enforcement or other governmental investigations (without necessarily requiring the requesting law enforcement or government agency to formally serve us with a subpoena), comply with all valid court orders or subpoenas, protect the legal rights of users, or when they believe it is needed for fraud protection and/or credit risk reduction.

Except for the circumstances set forth in the previous paragraph, RegNow team will not knowingly distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services.

What information does Regnow collect? How do they use it?
When ordering from any of our partner sites, RegNow must collect the purchaser’s name, email address, mailing address, phone number, credit card number, and expiration date. This allows to process and fulfill orders and provide notification of the order status.

How does RegNow protect customer information?
Customers who buy through the RegNow system are shopping on a secure server, which encrypts all of the customer’s personal information including name, address and credit card number. Encryption ensures that no one can access or use personal information in an unauthorized manner.

Regnow commerce system was developed in-house with security as its number one priority. This single entry point allows RegNow to maintain the tightest access control – eliminating (rather than closing) the backdoor.

RegNow has made an investment in protecting clients’ and customers’ information utilizing the following technologies:

Firewall
Firewalls allow the use of authenticated access and can prevent certain types of traffic from entering the private network. Customizing the firewall according to the network topology is essential to having a useful firewall protection mechanism.

SSL (Secure Socket Layers)
Because Regnow accepts sensitive information from end-users such as passwords and credit card numbers, RegNow’s site uses SSL. This logic encrypts the data being sent to the server from the browser using high-level encryption technology. Once the data is received from customers on the RegNow Network, it may be required that the data be maintained for a certain period of time inside our private network. Encrypting the data means it cannot be viewed in plain text.

What about cookies?
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. RegNow’s cookies are used only to identify the customer, not to identify any specific customer traits. These cookies do not store sensitive data. This enables a more pleasant shopping experience with RegNow every time you shop with Hide Folder software.

As for information that we obtain directly from our site: We get your personal information when you fill in the technical support form to recieve our support. We guarantee that we don’t share personally identifiable information to any third-party organizations. For more detailed information visit our “Pilot Group guarantees” page.